12/01/2025
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Guzman y Gomez, a Mexican restaurant chain founded in 2006, can be found in Melbourne with services that include catering, walk-ins and outdoor seating - offering casual attire to enjoy their specialties in dinner, drinks or lunch.
(4352)
Locations
Darebin
74 Station Street Closing at 23:00
Glen Eira
Moreland
78 Sydney Road Closing at 00:00
What people say
As a popular Mexican fast-food chain, Guzman y Gomez has garnered a lot of attention and mixed reviews in the city of Melbourne, Australia.
Online reviews and comments about the brand are abundant, covering everything from the quality of the food to the customer service experience. While some customers praise the chain for its tasty and authentic Mexican dishes, others criticize it for being overpriced and lacking in flavor.
One common complaint that pops up in reviews about Guzman y Gomez is the long wait times. Many customers have reported experiencing delays when ordering their food during peak hours, leading to frustration and dissatisfaction with the overall experience.
Another common issue raised in reviews is the cleanliness of the restaurants. Some customers have reported finding dirty tables, floors, or bathrooms, which can be off-putting and lead to a negative impression of the brand.
Despite these criticisms, many customers have praised Guzman y Gomez for its commitment to using fresh ingredients and offering a variety of vegetarian and gluten-free options on its menu. The chain has also been commended for its customer service, with some reviewers noting that staff members are friendly and helpful.
Overall, online reviews and comments about Guzman y Gomez in Melbourne are mixed. While some customers have had positive experiences with the brand, others have been less impressed with its food quality, pricing, and service. As with any restaurant chain, it's important for potential customers to read reviews carefully and make an informed decision before visiting one of its locations.
